Delivery & Collection

Collection

is possible in our branch 4mybaby-store hybrid at Dorfplatz 8 in 8854 Galgenen. As soon as the goods are ready for collection, you will receive a collection invitation with all the necessary details.

Delivery
by Swiss Post to a delivery address specified by you.
Economy delivery is free of charge from a purchase value of CHF 69.00.
Economy delivery costs CHF 4.90 up to a purchase value of CHF 69.00
Priority deliveries always cost CHF 8.90

Delivery area

Switzerland and Liechtensteinall products

Germany and Austria only vouchers

Availability
You can find the respective stock levels for each product in the product view.
These data correspond 1:1 to the stock levels in our warehouse.
Any items that are in stock will be processed and shipped on Monday until 15:00 and on Tuesday-Friday until 16:00 on the same day, provided that all items of an order are in stock or partial delivery has been selected.
These parcels will be delivered on the next working day for Priority delivery and after 2-3 working days for Economy delivery.
On Saturdays, Swiss Post only delivers orders with Saturday delivery, on Sundays and public holidays Swiss Post does not make deliveries or collections.
Orders placed with Evening delivery will be delivered by Swiss Post on the next working day between 17:00 and 20:00.

Please note that we are not liable for incorrect or late deliveries by Swiss Post.

Parcels are sent by Swiss Post. Larger furniture will be delivered to your door. (Storey delivery for children's rooms in stock)

Acceptance

You are not at home when the delivery arrives?
No problem!
Swiss Post will leave a collection slip. You have 7 days from this date to collect your parcel at the post office counter.

Items that cannot be delivered immediately will be delivered as soon as possible.
You will always be informed about the expected delivery date.
After the delivery date has been announced, you can cancel the item or the entire order at any time if the delivery takes too long.

Partial deliveries
can be selected on request with the additional service Partial delivery.

Damage in transit
Damage to a parcel received must be reported to 4mybaby AG Customer Service immediately or no later than 8 days after delivery and the damaged consignment (entire contents in the original packaging, with all cushioning material and all address and barcode stickers) must be handed over to the delivery carrier or the nearest post office for the damage to be recorded and returned.

You will then immediately receive a replacement delivery of the goods.